FAQS
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Bookings
You can walk into any of our venues for karaoke, however as this is our busiest time of year we would recommend pre booking in advance to avoid disappointment.
Simply reply to your confirmation email or email hello@luckyvoice.com quoting your booking reference along with the requested changes and we'll do our best to accommodate it. To check our booking terms and conditions please click here.
Bookings are confirmed when payment is received for the event - have a chat with our team at hello@luckyvoice.com if you have any questions about this. We also recommend checking out our T&Cs prior to booking as well as before you join us on the day.
All standard bookings are for 2 hours. For longer karaoke sessions please email hello@luckyvoice.com.
Lucky Voice Soho is strictly an over 21s venue and Lucky Voice Waterloo, Liverpool Street, Islington, Holborn and Brighton are strictly 18+ venues. We do cater for under 18s, however these are limited to particular times. Please contact the venue directly to book if anyone under 21 or 18 is joining you on the big day. If you’re looking to book a party for kids, check out our Kids Party Section.
You can make a booking online, by calling our venues directly or simply walking into the venue of your choice. We do recommend making bookings in advance to guarantee you’ll secure a room as we are regularly very busy, especially in the evening.
Each standard private karaoke room hire booking is for 2 hours (excluding the "Karaoke Marathon" in January 2024 which is valid for 4 hours). If you book on the website you booking will be for this period of time. However, if you wish to have a longer booking, please email hello@luckyvoice.com, or ring one of the bars directly (contact details an be found on each individual venue page).
Yes, you are able to book an area in the bar for before/after your sing, or simply if you fancy popping down purely for some drinks and food at our Holborn, Waterloo, Liv St, Islington and Brighton bars. Please email hello@luckyvoice.com with the date, time and number of people and our team will be happy to help. Please note, for our Soho venue tables cannot be booked and are assigned on a first come first serve basis.
Sometimes there is no space at your selected time, however sometimes your booking may be too big to fit into one room, so we need to offer you other options such as multiple room hire. For other bookings such as cocktail masterclasses and kids party we need to book these in manually. Please fill in the enquiry form that appears and our team will do their best to accommodate your booking.
Our booking times strict as we want too ensure everyone gets their full 2 hour sing. We recommend arriving a least 10 minutes prior to your sing to ensure you start on time and don't miss out on any valuable singing time. You can also grab a drink in our bar area before to get those vocal cords lubricated!
Venue information
All of our venues are located nearby public transport links with paid and street parking available on surrounding streets where appropriate. If you have any questions, please give your venue a call and we will do our best to direct you!
Please check our individual bar web pages (Waterloo, Liverpool St, Soho, Holborn, Islington & Brighton) for detailed information and links to Google Maps. We also are listed on what3words to help guide you to your destination.
For our venue in Liverpool St - a guide from Liverpool St Station to the venue can be found through here
The only animals that are permittable to enter our venues are certified service animals. For more information please contact hello@luckyvoice.com.
All of our venues have a bar area for Christmas cocktails and a boogie! Entry is free and you don't need to be coming for karaoke to enjoy this part of the venue.
Our Brighton, Islington and Waterloo venues are all wheelchair accessible. Our Liverpool Street, Soho and Holborn venues do not have disabled access. For more information please email hello@luckyvoice.com.
Please see our maximum room capacities below:
- Holborn - 30 people
- Waterloo - 25 people
- Liverpool Street - 25 people
- Islington and Brighton - 20 people
- Soho - 15 people
For larger groups, we are able to offer multiple room options. Each room comes with 2 microphones. Please note, all rooms are subject to minimum numbers which vary according to the day. For more information on this, please email hello@luckyvoice.com.
Payments
For exclusive use of the whole venue, we will ask for a minimum spend to be paid upfront which can be a combination of food and drinks. This can be allocated to a pre-set amount of drinks which we can have ready for your arrival or this can be put towards a bar tab to allow your guests the freedom to choose on the night. If this bar tab is exceeded, you can choose to extend this (settled by card at the end of your event) or guests will be required to pay for their own drinks. Have a chat with one of our team at hello@luckyvoice.com or by calling the venue of your choice to discuss this.
Depending on the date of the event, we can allow a 50% upfront payment to hold your date provided that the remaining balance is settled no later than 30 days prior to the event. Our full Terms & Conditions can be found here.
All of our bookings require either a 50% deposit or full payment in advance depending on what type of booking you are looking to make.
When you’re ready to secure your booking; we can send a secure payment link to your email to complete with a crest or debit card of your choice. Alternatively, we can provide an invoice with our BACS details but please let us know as we will need to track your payment.
Cancellations
For standard karaoke bookings we require 72 hours notice or more to cancel and refund any deposit. In the case of a cancellation made with less than 72 hours notice, Lucky Voice will keep the full deposit. Please note that all rooms are allocated based on group size and therefore have a minimum capacity charge: if you book a room for 10 and only 4 people show up on the night, you will still have to pay for the full amount. For private hire bookings we need over 14 days notice to refund the deposit and for Christmas bookings we need over 60 days notice. We do this to recover the cost we have incurred by blocking out a room from other bookings and enquiries. For a full list of our T&Cs regarding cancellation, click here.
We need over 14 days notice to cancel and refund brunch tickets. In the case of a cancellation made with less than 14 days notice, Lucky Voice will keep the full cost of each brunch ticket. We do this to recover the cost we have incurred by blocking out spaces at one of our brunches from other bookings and enquiries, as they are high demand events that tend to sell out. For a full list of our T&Cs regarding cancellation, click here.
We need over 14 days notice to cancel and refund a cocktail masterclass booking. In the case of a cancellation made with less than 14 days notice, Lucky Voice will keep the full cocktail masterclass amount. We do this to recover the preparation cost we have incurred in setting the cocktail masterclass up, and also to offset the cost of blocking out spaces at one of our venues from other bookings and enquiries. For a full list of our T&Cs regarding cancellation, click here.
For kids party bookings we require 72 hours notice or more to cancel and refund any deposit. In the case of a cancellation made with less than 72 hours notice, Lucky Voice will keep the full deposit. Please note that all rooms are allocated based on group size and therefore have a minimum capacity charge: if you book a room for 10 children and only 4 show up on the day, you will still have to pay for the full amount. We do this to recover the cost we have incurred by blocking out a room from other bookings and enquiries. For a full list of our T&Cs regarding cancellation, click here.
Songs
Yes! Full instructions on how to create your playlist can be found here. Please note you will need to enter your email address on arrival to your private karaoke room in order to retrieve this.
Yes, we have a large range of Christmas songs and playlists for you to sing your heart away to this December!
Food and drink
All Lucky Voice venues have a variety of drinks packages available: LV Drinks Packages. You can add these packages by emailing hello@luckyvoice.com.
N.B: Drinks packages can’t be used in conjunction with any other offer at Lucky Voice including the free round of shots that birthday and hen/stag bookings usually receive; drinks packages are limited to one package/room; and drinks packages aren’t available during our Christmas period. Prices vary depending on venue, day and time.
Yes! All of our rooms have their very own "Thirsty" button for you to order as much food and drink as your heart desires during your sing - all of which can be consumed in your private room.
We are unable to allow outside beverages into the venue, however we have fully stocked bars at all of our venues with a variety of alcoholic, low and non-alcoholic beverages for you to enjoy! Similarly, the only outside food we can allow is a birthday cake or a similar dessert to be enjoyed in the main bar. If you have specific dietary requirements, please let us know and we will work together to reach a solution - get in touch with our team at hello@luckyvoice.com.
At all of our venues, we can provide pizzas and bar snacks. However, Lucky Voice Waterloo, Liverpool St and Holborn feature a finger food buffet menu filled with delightful food options to keep the crowd satiated! We have vegan, vegetarian and gluten free options available for you and your guests to enjoy.
We're happy to tailor a drinks and food package suitable for your party. Please enquire with our team via hello@luckyvoice.com to discuss bespoke food and drink packages.
For exclusive use of the whole venue, we will ask for a minimum spend to be paid upfront which can be a combination of food and drinks. This can be allocated to a pre-set amount of drinks which we can have ready for your arrival or this can be put towards a bar tab to allow your guests the freedom to choose on the night. If this bar tab is exceeded, you can choose to extend this (settled by card at the end of your event) or guests will be required to pay for their own drinks. Have a chat with one of our team at hello@luckyvoice.com or by calling the venue of your choice to discuss this.
You can pre order food and drink before your sing in any of our venues. Check out our menus here. Please email hello@luckyvoice.com to place your order.
Events and venue hire
Yes, all our venues are available for full venue hire. Prices are bespoke, so please email hello@luckyvoice.com with the date you’re after and our team will do their best to make your event the best it can be!
Private Karaoke - A reservation inside your own private pod for you and your guests to unleash your inner diva and rockstar. Cocktail and food service can also be provided inside the pod as well using our “THIRSTY” button. Reservations can be made online or by contacting the venue of your choice. If we don’t have the first choice available, get in touch with our team and they will help you find a fabulous alternative!
Exclusive Areas - Planning to spend the evening with us? Let us arrange a reserved area in our bar for you to use as a homebase throughout the evening. Do you want to make sure your guests are fed and watered? Our Sales & Events team will help you put together a food and drinks menu catered to your needs and budget.
Team Building - For the team-building experience or away day that will have the team talking for months, Lucky Voice is the venue with a difference! We can work with you to put together an itinerary that combines work and play, with delicious food, cocktails, quizzes, cocktail masterclass and of course, the ultimate icebreaker - karaoke!
Meetings & Conferences - Stun your colleagues and clients with Lucky Voice’s meeting and conference set up. Lucky Voice Holborn & Liverpool St can be converted into sleek professional spaces and our pods converted into the most bombastic breakout rooms. Coupled with an array of food and drink options, our team will work with you to create a meeting space that will marvel!
Your event has its own unique guests and needs so have a chat with our team at hello@luckyvoice.com or by calling your preferred venue to discuss what would best suit you.
Depending on the date of the event, we can allow a 50% upfront payment to hold your date provided that the remaining balance is settled no later than 30 days prior to the event. Our full Terms & Conditions can be found here.
When you’re ready to secure your booking; we can send a secure payment link to your email to complete with a crest or debit card of your choice. Alternatively, we can provide an invoice with our BACS details but please let us know as we will need to track your payment.
At all of our venues, we can provide pizzas and bar snacks. However, Lucky Voice Waterloo, Liverpool St and Holborn feature a finger food buffet menu filled with delightful food options to keep the crowd satiated! We have vegan, vegetarian and gluten free options available for you and your guests to enjoy.
We are unable to allow outside beverages into the venue, however we have fully stocked bars at all of our venues with a variety of alcoholic, low and non-alcoholic beverages for you to enjoy! Similarly, the only outside food we can allow is a birthday cake or a similar dessert to be enjoyed in the main bar. If you have specific dietary requirements, please let us know and we will work together to reach a solution - get in touch with our team at hello@luckyvoice.com.
For exclusive use of the whole venue, we will ask for a minimum spend to be paid upfront which can be a combination of food and drinks. This can be allocated to a pre-set amount of drinks which we can have ready for your arrival or this can be put towards a bar tab to allow your guests the freedom to choose on the night. If this bar tab is exceeded, you can choose to extend this (settled by card at the end of your event) or guests will be required to pay for their own drinks. Have a chat with one of our team at hello@luckyvoice.com or by calling the venue of your choice to discuss this.
Yes, we will work with you to make an itinerary for your visit to Lucky Voice to ensure that your whole group has a chance to enjoy Lucky Voice’s fabulous amenities. Contact our team at hello@luckyvoice.com with your preferred times and we can assist you from there.
Lucky Voice is most known for its premium karaoke pods, with over 11,000 songs in a variety of languages and genres at your fingertips but we can provide bespoke options that would be suitable for you. From bingo to drag queens, Lucky Voice has an arsenal of entertainment options to elevate your team day out - if you have something in mind, have a chat with our team at hello@luckyvoice.com.
As part of our standard Meetings & Conference packages, you will have access to basic WiFi throughout your stay with us. However, we can provide video conferencing from an external supplier for an additional cost. Please speak to our team at hello@luckyvoice.com.
Yes, Lucky Voice Holborn & Liverpool St come equipped with a projector and screen if you need to show a presentation during the course of the day, Additionally, we can also provide a microphone, flip charts and more to make sure your voice is heard! Have a chat with our team at hello@luckyvoice.com and we can help you put this together a plan that works for you!
Of course! If you hire the whole venue you are more than welcome to bring your own DJ - just let us know in advance so we can organise any AV requirements you may require. Just pop us an email at hello@luckyvoice.com and we can pick it up from there.
Experiences
We allow balloons in our private karaoke rooms during your sing, however any other decorations, including confetti, are not permitted in our venues. If you have any specific questions about this please email hello@luckyvoice.com.
Yes - this can be consumed in the bar area only (not the private karaoke rooms). Please note we cannot allow sparkling candles due to health and safety reasons. We also cannot provide cutlery or plates, so please feel free to bring some along if you wish!
We are unable to allow outside beverages into the venue, however we have fully stocked bars at all of our venues with a variety of alcoholic, low and non-alcoholic beverages for you to enjoy! Similarly, the only outside food we can allow is a birthday cake or a similar dessert to be enjoyed in the main bar. If you have specific dietary requirements, please let us know and we will work together to reach a solution - get in touch with our team at hello@luckyvoice.com.
Absolutely! You're welcome to dress up and bring props to help channel your inner Lucky Voice Rockstar.
Under no circumstances are strippers permitted in any of our venues.
The Lucky Voice brunches run on various Saturdays depending on venue:
- Lucky Voice Liverpool Street - 1st Sat of every month
- Lucky Voice Holborn - 4th Sat of every month
- Lucky Voice Islington - 2nd Sat of every month
- Lucky Voice Brighton - last Sat of every month
- Lucky Voice Soho - every Sat
Please keep an eye on Design My Night, as we do occasionally open up extra dates due to demand!
Please select your package and venue using the buttons above. Please note our cocktail masterclasses require an enquiry to be filled in, so please fill out the form when prompted on the booking page after selecting the number of people, date and time. For any info please email hello@luckyvoice.com.
No, we do not currently offer any Christmas packages, however you are able to pre order your food and drink in advance by emailing hello@luckyvoice.com.
About us
Yes - we love to hear about customer experiences at Lucky Voice! If you have a spare minute, you can fill in our surveys for Waterloo, Liverpool Street, Holborn, Soho, Islington or Brighton. Alternatively, please email hello@luckyvoice.com.
Yes! We are always looking for fun, playful people to join our team - from brilliant bartenders to amazing account managers. Check out more info on our careers page, or email your CV to hello@luckyvoice.com.
Yes - and they make the perfect gift! Our gift vouchers are available on the Lucky Voice Shop, and come in quantities of £20 and £50. They can be redeemed against private karaoke room hire, food or drink, as well as experiences such as cocktail masterclasses, brunch and kids parties. To redeem, simply email hello@luckyvoice.com with your voucher number and this will be added onto your booking notes.
For any further questions please contact hello@luckyvoice.com.